Privacy Policy

Information We Collect

At Pro-Tech Systems, we collect information you provide directly to us through our operations across Egypt, Taiwan, and our served markets in the Middle East and Africa:

Direct Information:

· Contact inquiries for automation systems and smart solutions

· Technical consultation requests for PLC programming and system integration

· Calibration service appointments and field instrumentation needs

· Smart building and home automation project specifications

· Solar energy system design requirements

· Cross-border trade and logistics coordination details

· Career applications for positions in Egypt and Taiwan

Technical Project Information:

· Industrial automation requirements and specifications

· Smart building system configurations and security requirements

· Field instrumentation calibration data and compliance records

· Solar panel installation parameters and energy calculations

· Process industry specifications (power generation, water treatment, oil & gas)

Communication Records:

· Email correspondence through info@protechsysltd.com

· WhatsApp +201066620654, and LINE communications

· Technical support interactions

· Service documentation and compliance reporting

How We Use Your Information

· Service Delivery: Provide industrial automation, field instrumentation, smart building, and solar energy solutions

· Technical Support: Calibration services, system maintenance, troubleshooting, and compliance reporting

· Partnership Coordination: Facilitate relationships with strategic partners

· Cross-Border Operations: Support trade logistics between Taiwan and Egypt/Middle East/Africa

· Career Development: Process applications for Sales Engineers, I&C Technicians, Smart Home System Designers, and Business Development Representatives

Information Sharing

· We may share information with:

· Technology Partners: For product support and warranty services

· Regulatory Bodies: For compliance in power generation, water treatment, and oil & gas industries

· Logistics Partners: For cross-border trade facilitation

· Certified Installation Teams: For on-site field services and system commissioning

Data Security Across Operations

· Egypt Office: Secure data handling at our New Cairo headquarters

· Field Operations: Encrypted communication for on-site calibration and maintenance services

· Cross-Border Data: Secure transfer protocols for Taiwan-Egypt trade documentation